There is a 24 hour CCTV operating in the salon. This serves the purpose of easily settling insurance/crime issues.
We only share images/video footage with the police in case of crime and with the insurance company in case of a disputed event has happened.
Data collection (Web-site)
Data collection (Salon)
We require every new customer to fill in a card about the dog and the owners most important details, like
- Dog name, breed, sex, age, colour
- Vaccination status
- Known health issues
- Vet name/address (to be used only in case of emergency/referral)
- Owner's name, address, phone number
Your mobile number
We use your mobile number
- to send you a reminder message 1-2 days before your appointment is due.
- We use this number to send an e-bill if you pay with card because the salon has a paperless card machine.
Protecting your dog
We are giving back the dog only to the person who brought it into the salon!
If it is expected that someone else (like you spouse, child, dog-sitter, etc) will come to pick up your dog please do not forget to tell us about it and preferrable share a password, so only the person knowing this password can pick up your dog!